fb888 Privacy Policy

fb888 operates an online gaming and sports betting platform for users in Bangladesh. This Privacy Policy applies to all members and visitors who use our website https://fb888login.cam.

Before reading this policy, we recommend reading our Terms and Conditions, as both documents together form the legal basis of the relationship between fb888 and its members. By registering on fb888 or using the site, you are considered to have accepted the terms set out in this Privacy Policy.

This policy may change from time to time. In the event of significant changes, we will notify members via a notice on the site or by email. Continued use of the site after any changes constitutes acceptance of the updated policy.

2.1 Information You Provide Directly

When you create an account on fb888 or use our services, the following information is provided directly to us:

• Full name and date of birth
• Mobile number and email address
• Identity verification documents (copy of national ID card or passport)
• Financial transaction details — information required for bKash, Nagad, Rocket, or bank transfers
• Password (stored in encrypted form — never readable in plain text)

2.2 Automatically Collected Information

The following information may be collected automatically while you use the site:

• IP address and device type
• Browser and operating system information
• Login time, page browsing history, and usage patterns
• Information obtained from cookies and similar tracking technologies
• Login and logout time logs

2.3 Information Received from Third Parties

For identity verification or fraud prevention purposes, we may receive limited information from trusted third-party verification services. This information is used solely for account security purposes.

fb888 uses the information collected for the following purposes:

• Account management: To complete registration, login, and identity verification processes.
• Financial transaction processing: To receive deposits and process withdrawal requests.
• Customer support: To resolve issues via 24/7 live chat and email.
• Security: To prevent fraud, money laundering, and unauthorised access.
• Service improvement: To improve the performance of the site and the user experience.
• Communications: To send promotions, updates, or important notices — but only where consent has been given.
• Responsible gaming: To identify unusual playing patterns and ensure member protection.

fb888 does not sell, rent, or transfer your personal information to any third party for commercial purposes.

4.1 Authorised Third Parties

We may share information with partner service providers in the following limited circumstances:

• Payment processing services — to carry out bKash, Nagad, Rocket, and bank transfers.
• Identity verification and fraud prevention agencies.
• Technology and software service providers who assist in operating the platform.
• Legal advisors and audit firms.

All such third parties are contractually bound to comply with our privacy standards and may not use the information they receive for their own commercial purposes.

4.2 Legal Obligations

Required information may be provided to relevant authorities pursuant to court orders, lawful government requests, or other legal processes. In such cases, fb888 will make every effort to notify the member in advance where possible, though legal constraints may not always allow this.

4.3 Business Restructuring

In the event of any business restructuring, merger, or asset transfer involving fb888, member information may be transferred to the successor entity. Members will be given appropriate notice before any such change.

To protect all information stored on the fb888 platform, we have put in place industry-standard technical and administrative measures:

• SSL/TLS encryption: All data transmission between the site and the member's browser is secured by SSL encryption.
• Database security: Passwords and sensitive information are stored using hashing and encryption.
• Access control: Only authorised staff have access to personal information, and they are bound by confidentiality agreements.
• Regular security audits: Regular audits are conducted to identify system vulnerabilities.
• Two-factor authentication: OTP verification is available at login.

While we always strive to protect your information, no organisation can guarantee 100% security on the internet. If you suspect any security issue, please contact our support team immediately.

6.1 What Are Cookies?

A cookie is a small text file stored in your browser. It helps the site remember your preferences and improve your browsing experience.

6.2 Cookies Used by fb888

• Essential cookies: Required to keep login sessions active and ensure security.
• Functional cookies: Remember language preferences, screen settings, and personal preferences.
• Analytical cookies: Collect anonymous statistics to understand which parts of the site are used most.

6.3 Cookie Control

You can block or delete cookies from your browser settings. Please note that disabling essential cookies may prevent some core features of fb888 — such as login and deposits — from working correctly.

fb888 retains your personal information only for as long as necessary. As a general rule:

• Member information is retained while the account remains active.
• Even after an account is closed, certain information may be retained for a defined period due to legal or financial requirements.
• Transaction records are kept for the period required under applicable legal obligations.
• Where a user requests deletion of their information and there is no legal obligation to retain it, the request will be actioned in a timely manner.

As a member of fb888, you have the following rights regarding your own personal information:

• Access: You may request details of what information we hold about you.
• Right to rectification: You may request correction of inaccurate or incomplete information.
• Right to erasure: You may request deletion of your information where there is no legal obligation to retain it.
• Right to restrict processing: In certain circumstances, you may request that the processing of your information be restricted.
• Right to opt out of marketing: You may opt out of promotional communications at any time.
• Right to complain: If you believe there has been a breach of data protection, you may lodge a formal complaint with us.

To exercise any of these rights, please contact our support team. We will respond within 30 working days of receiving your request.

fb888 strictly does not permit anyone under the age of 21 to open an account. If any information belonging to a minor is found in our systems, it will be permanently deleted immediately upon discovery and the associated account will be closed.

We verify age at the point of registration and may request ID documents where necessary. For more information on responsible gaming, please read our Responsible Gaming Guidelines, which contain detailed information on age limits, self-exclusion, and safe gaming practices.

fb888 is designed primarily to serve users in Bangladesh. However, our servers and technology partners may be located in various countries. In such cases:

• The security standards of the receiving party are verified before any data transfer.
• Necessary agreements and safeguards are put in place.
• Data is transferred in the minimum amount necessary and solely for the purpose of delivering the service.

The fb888 platform includes content from game software providers such as Pragmatic Play, PG Soft, Evolution, and JILI. These software providers have their own privacy policies, and responsibility for information collected by them lies with them.

If you navigate from our platform to an external website, that site's privacy policy will not fall under fb888's policy. Those sites operate under their own terms.

If you have any questions, comments, or complaints about this Privacy Policy, you may contact us directly:

• Live Chat: Click the live chat button at the bottom right of the site — available 24 hours.
• Email: [email protected]

We provide support in both Bengali and English. After receiving a complaint, we will respond as quickly as possible and within a maximum of 30 working days.

For quick answers to common questions, visit our Frequently Asked Questions page — many questions about accounts, payments, and privacy are already answered there.

fb888 reserves the right to amend this Privacy Policy at any time. In the event of significant changes:

• A notice will be displayed on the main page or login screen of the site.
• A summary of the changes will be sent to your registered email address.
• The date of the updated policy will be revised at the top of this page.

Continued use of the site after any changes is considered acceptance of the updated policy. If you do not accept the changes, you may request that your account be closed.