fb888 Terms and Conditions
Please read the following terms carefully before registering for membership or using any service on fb888. These rules define the legal relationship between you and fb888.
Table of Contents
- 1. General Terms
- 2. Membership and Account
- 3. Age Limit and Eligibility
- 4. Deposit and Withdrawal
- 5. Bonuses and Promotions
- 6. Betting and Gaming Rules
- 7. Account Closure and Suspension
- 8. Limitation of Liability
- 9. Privacy and Data Protection
- 10. Responsible Gaming
- 11. Changes and Amendments
- 12. Contact and Complaints
1. General Terms
1.1 Applicability
These terms and conditions apply to all services provided on the fb888 platform — including casino games, sports betting, live casino, slots, fishing games, and other gaming products. By accessing the fb888 platform or creating an account, the member agrees to be bound by these terms.
1.2 Right to Modify Terms
fb888 reserves the right to change or update these terms at any time. Continued use of the platform after updated terms are published will be considered acceptance of the new terms. Members are advised to review this page regularly on their own initiative.
1.3 Language and Interpretation
These terms are published in Bangla. In case of any ambiguity, the interpretation of fb888 shall be considered final. If any part of these terms is found to be invalid or unlawful, the remaining parts will remain fully in effect.
2. Membership and Account
2.1 Registration
It is mandatory to provide accurate and up-to-date information when registering for membership on fb888. Name, mobile number, date of birth, and payment method details must be filled in correctly. Registering with false or incomplete information may result in account suspension or cancellation.
2.2 One Person, One Account
Each member may operate only one fb888 account. If the same person creates multiple accounts, they will be flagged as duplicates and all bonuses from both accounts may be forfeited. Separate members of a family may operate their own accounts, but verification may be required if the same device or payment method is used.
2.3 Account Security
Members are obliged to keep their login credentials (username and password) completely confidential. Allowing any third party to use your account is strictly prohibited. If unauthorized access to the account is suspected, the fb888 support team must be notified immediately. The responsibility for ensuring account security rests with the member.
2.4 Identity Verification (KYC)
fb888 may at any time request a national ID card, passport, or other official documents to verify a member's identity. Identity verification may be required at the time of withdrawal or for large transactions. Failure to submit the required documents in time may delay the withdrawal process.
3. Age Limit and Eligibility
3.1 Age Confirmation
At the time of registration, the member must confirm that they are at least 21 years of age. fb888 may request any necessary documents to verify age. If it is established that a member is below the age limit, their account will be closed immediately and any deposited funds will be returned.
3.2 Geographic Eligibility
fb888 primarily provides services to members in Bangladesh. Membership or use of services from regions where online gaming is prohibited or restricted is not permitted. Members are solely responsible for complying with the laws applicable in their area.
4. Deposit and Withdrawal
4.1 Supported Payment Methods
The following methods are supported for deposits and withdrawals on fb888:
- bKash
- Nagad
- Rocket
- Bank Transfer (including Sonali Bank, Dutch-Bangla Bank, BRAC Bank, and other major banks)
Cryptocurrency or any other payment method is not supported. Members must use a payment method registered in their own name.
4.2 Deposit Conditions
The minimum deposit amount is ৳200 for each method. The maximum deposit limit may depend on the account type and verification status. Deposited funds may only be used for gaming activities.
4.3 Withdrawal Conditions
The minimum withdrawal amount is ৳500. Withdrawals are generally processed within 1 hour. fb888 may request identity documents to verify a withdrawal request. Withdrawals will be temporarily held if active bonus wagering requirements have not been met. The withdrawal method must match the deposit method.
5. Bonuses and Promotions
5.1 Welcome Bonus
New members will receive a 150% bonus on their first deposit, up to a maximum of ৳15,000. The wagering requirement for this bonus is 15 times the bonus amount. For example: a ৳1,000 deposit earns a ৳1,500 bonus, giving a total balance of ৳2,500 — before withdrawing, bets totalling ৳1,500 × 15 = ৳22,500 must be placed.
5.2 General Conditions for Promotional Bonuses
- The specific wagering conditions for each bonus offer apply separately.
- If the conditions are not met within the set period for completing wagering, the bonus will be automatically cancelled.
- Winnings earned from a bonus cannot be withdrawn before the wagering requirement is met.
- Multiple bonuses cannot be active at the same time — the next bonus can only be claimed after the wagering on the current bonus is complete.
- fb888 reserves the right to withdraw or modify any promotion for any member.
- Bonus funds may only be used to place bets in designated game categories — as specified in the conditions of the relevant promotion.
5.3 VIP Cashback
fb888's VIP program has three tiers — Bronze, Silver, and Gold. Weekly cashback is a fixed percentage of that week's net losses: up to 0.3% at Bronze, 0.5% at Silver, and 0.8% at Gold. Example: if a Silver member's net loss in one week is ৳20,000, they will receive ৳20,000 × 0.5% = ৳100 cashback. Cashback is subject to its own wagering conditions.
6. Betting and Gaming Rules
6.1 General Betting Conditions
All betting and gaming activities on fb888 are conducted with real money. A bet once confirmed generally cannot be cancelled or changed. If a bet is not confirmed due to a technical error, fb888 will return the amount of that bet.
6.2 Sports Betting
For sports betting, the specific rules of each event apply. If a match or event is postponed or cancelled, fb888 will apply separate rules for refunding bet amounts or determining results. For incomplete events, fb888's decision is final.
6.3 Casino and Slot Games
The results of casino and slot games are determined by an RNG (Random Number Generator). The RTP (Return to Player) information for each game can be viewed within the game. If a connection is lost during a game, the result of the last completed round will stand.
6.4 Prohibited Activities
The following activities are strictly prohibited and, if proven, will result in immediate account closure:
- Using any software, bot, or automated method to play games
- Exploiting system vulnerabilities or bugs to gain an unfair advantage
- Attempting to meet bonus conditions in bad faith (bonus abuse)
- Money laundering or conducting suspicious financial activity
- Using another member's account or placing bets on their behalf
7. Account Closure and Suspension
7.1 fb888's Rights
fb888 reserves the right to temporarily suspend or permanently close any member's account for the following reasons:
- Violating these terms and conditions
- Registering with false information
- Engaging in fraud or deception
- Operating multiple accounts
- Failing to cooperate with identity verification
7.2 Member's Own Closure Request
A member may request account closure at any time. Any withdrawable balance in the account at the time of the closure request will be returned. Any active bonus wagering will be cancelled.
8. Limitation of Liability
8.1 Nature of Service
fb888 provides gaming services on an "as-is" basis. fb888's liability is limited in the event of any loss caused by technical issues, internet disconnection, or third-party software.
8.2 Financial Liability
Participation in gaming activities is optional and entirely at the member's own discretion. There is always a risk of financial loss in gambling — the member accepts this risk knowingly. fb888 does not guarantee any specific winnings.
9. Privacy and Data Protection
9.1 Data Collection and Use
The detailed policy on how fb888 collects, stores, and uses members' personal data is described in our Privacy Policy. By registering for membership, the member is considered to have given consent to that policy.
9.2 Data Security
fb888 uses SSL encryption technology to keep members' personal and financial information secure. The privacy policy applies to the transfer of information to third parties.
10. Responsible Gaming
10.1 Aware Gaming
fb888 believes in responsible gaming. Members are advised to play within their means. Gaming should be seen as a form of entertainment, not as an alternative source of income. Read fb888's Responsible Gaming Guidelines to learn about setting gaming limits and self-exclusion options.
10.2 Setting Limits
Members can set deposit limits, betting limits, or login limits on their accounts. Contact the fb888 support team to use these features. Once a limit is set, it cannot be changed before the specified period has elapsed.
10.3 Protection of Minors
Members must keep their devices secured so that underage family members cannot access fb888. Using password locks and parental controls on devices is recommended.
11. Changes and Amendments
11.1 Updating the Terms
fb888 may change these terms and conditions at any time. For significant changes, an attempt will be made to notify members — however, this is not an obligation of fb888. The latest version will always be available on this page.
11.2 Changes to Promotions and Bonuses
If the conditions of an ongoing promotion change or a promotion is cancelled, the old conditions will apply for members who have already claimed the bonus. For new promotions, the latest published conditions will always apply.
12. Contact and Complaints
12.1 Complaints Process
If you have a complaint about any matter, please first contact fb888's 24/7 live chat support. If the issue is not resolved via live chat, a detailed complaint can be submitted by email. fb888 aims to resolve all complaints as quickly and fairly as possible.
12.2 Support Channels
fb888 provides support to members in both Bangla and English, 24 hours a day, 7 days a week. Help with any question or issue is available via live chat and email. You can also visit our Frequently Asked Questions (FAQ) page for answers to common questions.
12.3 Contact Details
For email support: [email protected]
Live chat support is available directly on the platform after logging in.